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teraSERVICES uses leading edge software and hardware products to perform backup of your computer data.

The system is designed around four key programs:

1. The Director Program.
Maintained at our facility, this program launches and ensures the successful completion of all onsite and online backups at the scheduled times. It also provides the capability to perform ad-hoc backups and restores. Our professional staff manage program results and take action to correct any unsuccessful backups.

2. The Storage Program.
This program runs on one of the computers at your site. It can be installed on Windows, Mac or Linux operating systems. A large capacity disk drive is attached to this computer for the local storage of backup data. The Storage Program manages the backup data and sends tracking information to the Director Program.

3. The File Program.
This program is installed on every computer that needs its data backed up. Windows, Mac and Linux are all supported. The File Program starts the backup when instructed by the Director Program and transfers the backup data to the Storage Program. It also compresses the data to ensure the minimum required storage space and encrypts the data, making it unreadable if accessed by an unauthorized person.

4. The Online Program.
Installed on the same computer as the Storage Program, this program manages the transfer of backups to the offsite storage location via your broadband internet connection. It also manages the encryption of the link between your office and the offsite storage site.